Branding Begins with Email Branding, Brand with each Email

Posted in   Branding   on  February 8, 2022 by  Glasco Taylor0

Email Marketing and Branding(Newbie Error)

The most frequent mistake I see small companies and email marketing agencies make is using their personal or non-domain email addresses and completely ignoring brand identity. This is against email marketing standards. They are losing a chance to develop brand recognition. This is similar to taking the bus with the driver in his vehicle. You appear unprofessional.

This seems strange, but how ridiculous you appear to anyone with a basic understanding of technology. The amusing aspect is that the offender seldom perceives any issue with it. Furthermore, they are frequently irritated when you bring up the problem.

Establishing a Brand Personality

In today's crowded marketplace, it's essential to stand out and establish an understanding out and establishing a unique brand personality essential values, and traits that define your brand and distinguish it from you distinguish your branding can help you build trust with your customers, establish brand loyalty, and differentiate your brand from the competition.

I. Why is Brand Personality Important? A brand personality is essential because it creates a memorable and emotional connection between your brand and your customers. It humanizes your brand, making it easier for customers to relate to and understand. By establishing a strong brand personality, you can create a positive perception of your brand, differentiate your brand from the competition, and show long-term brand loyalty.

II. How to show Your Brand Personality To establish a brand personality, you must define your brand's unique characteristics and traits. This can be done by creating a brand persona, a fictional representation of your brand that embodies its unique characteristics and traits.

To create a brand persona, you need to consider the following:

  • Brand values: What values does your brand embody? What do you stand for?
  • Brand voice: How do you communicate with your customers? What tone and style do you use?
  • Brand traits: What personality traits define your brand? Are you sophisticated, playful, or dependable?
  • Brand visuals: What visual elements best represent your brand? What colors, fonts, and imagery do you use?
  • Brand culture: What culture do you want to promote within your organization?

III. Implementing Your Brand Personality Once you have established your brand personality, it's essential to implement it consistently across all touchpoints. This includes your website, social media profiles, packaging, advertising, and customer service.

By consistently implementing your brand personality, you can reinforce your brand's identity and build a strong emotional connection with your customers. This can lead to increased brand recognition, loyalty, and advocacy.

IV. Benefits of a Strong Brand Personality Establishing a strong brand personality can provide numerous benefits for your business, including:

  • Increased brand recognition
  • Improved customer loyalty and advocacy
  • Differentiation from the competition
  • Increased emotional connection with customers
  • Consistent brand messaging and communication

A strong brand personality is essential for any business looking to stand out in a crowded marketplace. By defining your brand's unique characteristics, values, and traits, and consistently implementing them across all touchpoints, you can build a solid emotional connection with your customers and establish a memorable and unique brand identity.

How Using a Business Email Helps Branding

  1. Trust - The simple use of an email address that matches the domain immediately shows a connection to the domain, but most importantly builds immediate trust.
  2. Professionalism - It is quite unprofessional and lazy to use [email protected], [email protected], or [email protected]. These are designed for personal use only. These are ok for civic organizations and PTA, but not for a for-profit or serious non-profit organization.
  3. Branding - It brands the email as a part of the organization and vice versa. This is magnified with a well-crafted signature file.
  4. Marketing Efforts - This will add a boost to your marketing efforts. Also build brand recognition and brand consistency. This is a marketing channel you are already in.

Your Email Signature

Create your signature. Make sure everyone in your organization has the same standard information in it. If you are a creative org, go crazy. However, if you are technical, perhaps it is good to tone it down. The only directive, other than the standard info, makes it individual to each person.

branded email Signature Management

Here is a generic list of the must-haves for your email signatures:

  • Name
  • Position
  • email (in the event they print and it is not written anywhere else)
  • website
  • office hours in your time zone (if your customers are not in the same time zone)
  • company logo
  • social media sites
  • small images (either you or what you do)
  • call to action (optional)

Please develop your brand guidelines.

Investing in an Email Marketing Agency and Branding

email marketing agency

"Investing in email marketing is one of the most intelligent decisions a business can make. With its targeted, cost-effective approach, email marketing can help you build brand awareness, establish customer trust, and drive conversions.

By investing in email marketing, you're investing in the long-term success of your business."

If your bottom line depends strictly on email marketing and wants to include brand identity, it is important that you use your signature and the entire email to help your brand. I have said it before, but it is worth saying again. Do not use,,, or anything like this. It should be your organization's domain name if you want to be taken seriously and full press your email marketing. This must be included as a part of your marketing strategy. If you are concerned and need help, you can go to Fiverr and get a professional email signature done for you.

Possible brand Email Pitfalls

You want to be certain to be aware of brand personality and more importantly brand consistency. Often I see the tone and actual tag lines change in different emails. Email marketing is something you have total control of, use it. 

We have a Branding solution for this

With Infestus Consulting we leverage your web hosting provider or we lean into Google Workspace. With your web service provider, you will need someone in your organization to manage this, else we can do so. Know that the manager will have to enter each of the email accounts' passwords. Email marketing remains an important method of reaching your audience.

With Google Workspace, individuals are able to log in and change their own email passwords. We think it is the best way to go.

Don't miss this opportunity to start your own email branding.

About the Author Glasco Taylor